The Sisters of Mercy have established a rich legacy of meeting the basic needs of people in creative, compassionate and innovative ways. The New York, Pennsylvania, Pacific West Community offers social services to help women, children, the poor, homeless and the elderly.
Our social service ministries include: Grandparents Raising Grandchildren, which spans Buffalo, Erie, Pittsburgh and Rochester; Mercy Hilltop Center, Inc., Erie; McAuley Herbal Ministries and McAuley Center, Philippines; Mercy Neighborhood Ministries, Pittsburgh area; and Mercy Outreach Center, Steuben County Rural Ministry and St. Michael’s Workshop, Rochester area.
Mercy Hilltop Center. Inc., Erie, is a multi-purpose senior center that provides a variety of activities, services and programs for the elderly. Through its programs and services, it enhances the quality of life for seniors. The center is accredited by the National Institute of Senior Citizens. The Grandparents Raising Grandchildren (GRG) programs ‒ administered by the center ‒ are committed to serving grandparents in Erie, Pittsburgh, Buffalo and Rochester. These programs grant opportunities for fellowship, awareness and education for those faced with raising a second family. GRG works with multi-cultural populations and have combined our efforts so that we can directly impact each of our communities.
Sister Fidelis McDonough, coordinator of Mercy Neighborhood Ministries, Pittsburgh, makes certain the material and spiritual needs of children and families living in the area surrounding the Convent of Mercy are met. Through self-help groups in the neighborhood, this ministry also promotes interaction among the elderly and responds to neighbourhood daycare programs for pre-schoolers. Students at nearby Carlow University participate in this program by mentoring teens as they prepare for college and careers. Carlow students also participate in a service-learning program by visiting the homes of elderly women in the neighborhood to perform a variety of chores.
The mission of Mercy Outreach Center, Rochester, is to support and empower the physical, social, emotional and spiritual well-being of children, women and men. Volunteers and a staff provide access to health care, dental care and advocacy services for the uninsured and underserved.